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Payments Policy

“The Payments Policy is drafted to summarise the payment methods available on the platform along with the rights we reserve. We look forward to creating a secure platform for your shopping!”
The following policy describes: (a) the accepted payment methods on this platform; (b) the policies and procedures in relation to the acceptance of payments towards the services offered. The primary objective is to ensure that the payments process is user-friendly and equipped with reasonably expected security systems to protect any financial information shared by users.

Payment terms

1.1 The platform does not charge customers any fee for browsing through the platform.

1.2 For user convenience, we offer multiple payment methods at checkout. The platform reserves the right to add or remove a payment method without prior notice to users. The following payment methods are available:
Debit/Credit Cards (Visa, MasterCard, RuPay, and Maestro), UPI/QR (GooglePay, BHIM, PhonePe, and more), Netbanking (HDFC, ICICI, Axis, Kotak, Yes, IDBI, and more), Wallet (Mobikwik, Freecharge, Airtel Money, Ola Money, Jio Money, PayZapp), and Pay Later (on select options).

1.3 The platform holds the discretion to accept a user’s payment through the provided payment options. We reserve the right to reject payment on any suspicious grounds.

1.4 We do not accept payments made through international debit/credit cards.

1.5 The user hereby agrees to provide correct, complete, and accurate financial details which include Credit/Debit card details or any necessary account details which may be stored by our third-party gateway provider with the user’s consent. The user shall not use payment instruments that are lawfully not owned by him/her. The user shall be solely responsible for the security and confidentiality of their financials. Cica disclaims all liabilities that may arise as a consequence of any unauthorized use of the user’s financial information and/or identity, including, details relating to the payment methods.

1.6 The platform shall not be held responsible and shall not assume any liability in respect of any loss or damage suffered by a user owing to the exceeding of the credit/debit limit mutually agreed between the user and the issuing bank or declination of transactions for reasons beyond our control.

1.7 The platform reserves the right to impose limits on the number of transactions a user may undertake over the platform. Should the user exceed such transaction limits imposed by us, the platform reserves the right to refuse to process such transactions. It may also refuse to process transactions emanating from users who have suspicious or questionable transaction history on the platform.

1.8. Unless specified otherwise, all the products listed on the platform shall be sold in Indian Rupees –INR, either at a maximum retail price or at an offer or discounted price, with or without applicable taxes.

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