Who we are
1.1. Personal information may consist of full name, personal contact numbers, residential address, email address, gender, or date of birth.
1.2. Sensitive personal data or information is such personal information that is collected, received, stored, transmitted, or processed by the platform, consisting of the user password, financial information such as bank or card details or other payment instrument details, Sexual orientation, Biometric information, any detail relating to the above personal information categories as provided to the platform for providing service or any of the information received under the above personal information categories by the platform for processing, stored, or processed under lawful contract or otherwise.
1.3. Any information that is freely available or accessible in the public domain or furnished under the Right to Information Act, 2005 or any other law for the time being in force shall not be regarded as sensitive personal information.
2.0 While browsing through the platform, a user is not required to provide personal information until and unless he/she chooses to avail or sign up for any of the services. All the information provided to Cica India by a user, including personal information and personally identifiable information, is voluntary.
2.1 Users can access, modify, correct and eliminate the data about him/her/it which has been collected pursuant to his/her/its decision to become a user on the platform.
2.2 Personal information, personally identifiable information, and/or Financial Information shall be collected by the platform on an ongoing basis, without need for further, separate consent from the user.
2.3. The Financial Information collected from the Users is transacted through secure digital platforms of approved payment gateways that are under encryption, thereby complying with reasonably expected technology standards. While the Platform shall make reasonable endeavors to ensure that the User’s personal information and the Financial Information are duly protected by security measures prescribed under applicable laws, the User is strongly advised to exercise discretion while providing personal information or Financial Information while using the Services given that the Internet is susceptible to security breaches.
2.4. The platform may use temporary cookies to store certain data. Cica India does not store personally identifiable information in the cookies. Information collected by the platform, by any means whatsoever, that does not personally identify the User as an individual (such as patterns of utilization described above) is exclusively owned by the platform and may be used for technical administration of the platform, user administration, research, development, and other purposes.
2.5. Cica India may allow other brands or entities to serve advertisements to users. These entities include third-party advertisement servers, advertisement agencies, advertisement technology vendors, and research firms. The platform may target some advertisements to Users that fit a certain general profile. The Company does not use personally identifiable information to target advertisements to specific users.
2.6. The platform may keep records of telephone calls received from and made to users for the purpose of administration of Services, research, and development, training, business intelligence, business development, or for user administration. The platform may share the telephone records with third parties when required by law or when required to provide or facilitate the user with the Services.
2.7. The platform has implemented necessary security policies, rules, and technical measures, as required under applicable law including firewalls, transport layer security, and other physical and electronic security measures to protect the Financial Information and personal information that it has under its control from unauthorized access, improper use or disclosure, unauthorized modification, and unlawful destruction or accidental loss. It is expressly stated that the platform shall not be responsible for any breach of security or for any action of any third parties that receive Users’ personal data or events that are beyond the reasonable control of the platform including, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, etc.
2.9. The platform may share/use personal information and personally identifiable information provided by Users with the other Parties/ brands for the purposes of:
- Enabling Users to enjoy the services and to use the products, including sharing information with Other Parties to provide services, technical support, etc. in relation to the Products; or
- Detecting and preventing identity theft, fraud, or any other potentially illegal acts; or
- Monitoring and enhancing User interest and engagement, including through promotional activity, personal messages to Users using personally identifiable information provided by Users, etc; or
- Processing the purchase of Products on the Platforms.
Note: To the extent that other parties have access to the personal information, the platform shall make efforts to ensure that the other parties treat such personal information at least as protectively as they treat personally identifiable information obtained from their users or members.