Made In India  |  Ethical  |  SIngle – Use Plastic free

Made In India  |  Ethical  |  Single-Use Plastic free 

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The Agreement

These terms of use, read together with (i) Privacy policy, (ii) Returns & Refunds policy, (iii) Payment policy constitute a legal binding agreement between the users & the platform, Cica India. The agreement provides terms that govern your access to use the platform which facilitates sale and purchase of apparel, home furnishings & gourmet.

Terms & Conditions for the Users

1.1 Users must be 18 years of age or older to register, or visit or use the Services in any manner. By registering, visiting or using the services, you hereby represent and warrant to the platfrom that you are 18 years of age or older, and that you have the right, authority and capacity to use the Services, and agree to abide by the Agreement. If a User is below 18 years of age, it is assumed that he/she is using/browsing the Platforms under the supervision of his/her parent or legal guardian and that such User’s parent or legal guardian has read and agrees to the terms of this Agreement, including terms of purchase of Products, on behalf of the minor User. Under any circumstances, if Cica is made aware that a User is under the age of 18 and is using/browsing the Platforms without the supervision of his/her parent or legal guardian, it reserves the rights to deactivate such User’s account or cancel any orders placed under the same without any notice.

1.2 Cica authorizes it’s users to view the products and access the contents solely for identifying products, carrying out purchases and processing returns or refunds (if any). This does not, in any manner provide a permission for carrying out resale of the products or commercial use of any listings on the platform.

1.3 For the purposes of identifying a User, we may collect certain personal information such as your first name and last name, email address, mobile phone number, postal address, other contact information, demographic profile, etc. Users may also register themselves on the platform. Registration on the platform is one-time and you are required to remember your username and password and keep the same confidential. In the event where you have misplaced your username and password details, you can retrieve and change the same using the “forgot username/password” option on the login page.

1.4 Any communication from the platform shall be sent only to your registered mobile number and/or email address for any particular transaction. You shall be solely responsible to update your registered mobile number and/or email address on the platform in case there is a change.

1.5 While we shall take reasonable efforts to maintain high standards of security and shall provide the Services by using reasonable efforts, Cica shall not be liable for any interruption that may be caused to your access or use of the Services.

1.6 Users agree to maintain and update all data provided and to keep it true, accurate, current and complete. If any information provided is false, inaccurate, not current, incomplete, or misleading, Cica holds  the rights to suspend, terminate or block your access to the platform, and refuse to provide you with access to the platform in future.

User Obligations

2.1.   As mandated under the provisions of Regulation 3(2) of the IG Rules, Cica hereby informs you that you are prohibited from hosting, displaying, uploading, modifying, publishing, transmitting, updating or sharing any information that:

  • 1.1.   belongs to another person and to which you do not have any right;
  • 2.1.2.   is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating to or encouraging money laundering or gambling, or otherwise harmful in any manner whatsoever;
  • 2.1.3.   harms minors in any way;
  • 2.1.4.   infringes any patent, trademark, copyright or other proprietary rights;
  • 2.1.5.   violates any law for the time being in force;
  • 2.1.6.   deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
  • 2.1.7.   impersonates or defames another person; or
  • 2.1.8.   contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource.

2.2.   You are also prohibited from:

  • 2.1.   violating or attempting to violate the integrity or security of the platforms or content across the platform.
  • 2.2.   transmitting any information on or through the Platforms that is disruptive or competitive to the provision of Services by Cica.
  • 2.3.   intentionally submitting on the Platforms, false or inaccurate information;
  • 2.4.   using any engine, software, tool, agent or other mechanism (such as spiders, robots, avatars, worms, time bombs, Easter eggs, cancel bots, intelligent agents, etc.) to navigate or search the platforms;
  • 2.5.   attempting to decipher, decompile, disassemble or reverse engineer any part of the platforms; or
  • 2.6.   copying or duplicating in any manner any content from the platform.

2.3.   You are also obligated to:

  • 3.1.   refrain from acquiring any ownership rights by downloading the content;
  • 3.2.   read the Agreement and agree to accept the terms and conditions set out therein;
  • 3.3.   refrain from copying or modifying the content available on the platforms for any purpose;
  • 3.4.   comply with all applicable laws in connection with your use of the platforms;
  • 3.5.   not refuse the delivery of purchased products except when damages and deficiencies can be identified upfront at the time of delivery; and
  • 3.6.   use the products for personal, noncommercial use

Intellectual Property Rights

5.1.   All the intellectual property used on Cica’s platform, including the content, shall remain the property of Cica India, its suppliers, vendors, sister companies or of any third party hosting such intellectual property on the platforms. Except as provided in the Agreement, the materials may not be modified, copied, reproduced, distributed, republished, downloaded, displayed, sold, compiled, posted or transmitted in any form by any means, including but not limited to, electronic, mechanical, photocopying, recording or other means, without the prior express written permission of Cica India, its parent company, group companies, subsidiaries, associates, affiliates, suppliers, vendors, sister companies or any third party hosting such material on the platforms, as the case may be.

Third Party Links

4.0 Cica, India may use or promote products and services provided by third parties. However, the platform does not stand liable or responsible for the reliability, accuracy, availability for such representations.


5.1. The User acknowledges and undertakes that they are accessing the Services and purchasing the products at your own risk and are using prudent judgment before placing an order for a product or availing any Services through the platforms. Refund of the price paid for the purchase of a Product or replacement thereof shall be governed by the Return and Refund Policy which may be accessed here.

5.2. The platform does not provide or make any representation, warranty or guarantee, express or implied about the platforms, products or the services, and all implied warranties under law or contract are to the maximum extent possible hereby disclaimed.